Voipy vs Ruby Receptionist.
Human-answered virtual receptionist and live chat. Here's how the two stack up on the fields prospects ask about most. Every row links to a public source — we don't take your word for it, we don't expect you to take ours.
Pricing and features on competitor rows were sourced from public pages on the date of last review. Always confirm on the vendor's own site before committing. If you spot anything out of date, email [email protected].
| Feature | Voipy | Ruby Receptionist |
|---|---|---|
| Starting price (entry tier) | $149 /mo | $335 /mo[1] |
| Pricing model | Flat per-plan tiers | Per-minute + plan minimum[1] |
| Free trial | 14 days, card on file | 21-day money-back guarantee[1] |
| Self-serve signup | Yes — Stripe Checkout | No — sales call required[2] |
| Answering agent | AI voice | Human receptionist[2] |
| 24/7 coverage | Yes, included | Business hours default; 24/7 add-on[1] |
| HIPAA BAA available | Yes on Pro + Enterprise | Yes on request[3] |
| Appointment booking | Included | Included |
| Bilingual (English + Spanish) | Yes, included | Yes on some plans[1] |
| Contract length | Month-to-month | Month-to-month |
| API / webhook access | Yes | Limited |
- Public pricing pages list starting tiers. Confirm current rates on each vendor's site at time of purchase. — https://www.ruby.com/pricing/
- Ruby signup is sales-call gated — see their 'Contact us' CTA on every pricing tier. — https://www.ruby.com/
- Ruby publishes a HIPAA BAA policy for healthcare customers. — https://www.ruby.com/hipaa/
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