Voipy vs Smith.ai.
AI-assisted receptionist with human agents for escalations. Here's how the two stack up on the fields prospects ask about most. Every row links to a public source — we don't take your word for it, we don't expect you to take ours.
Pricing and features on competitor rows were sourced from public pages on the date of last review. Always confirm on the vendor's own site before committing. If you spot anything out of date, email [email protected].
| Feature | Voipy | Smith.ai |
|---|---|---|
| Starting price (entry tier) | $149 /mo | $293 /mo (30 calls)[1] |
| Pricing model | Flat per-plan, unlimited calls | Per-call buckets; overage per call[1] |
| Free trial | 14 days | Risk-free first 14 days (refund)[1] |
| Self-serve signup | Yes — Stripe Checkout | Yes — online signup form |
| Answering agent | AI voice | AI-first with live-agent backup[2] |
| Unlimited-call plan | Every tier | Not available — always metered[1] |
| 24/7 coverage | Yes, included | Yes, included |
| HIPAA BAA available | Yes on Pro + Enterprise | Yes on request |
| Outbound calling | Yes (API / webhook) | Yes (sales + receivables outreach) |
| Per-call overage | None | Yes[1] |
- Smith.ai publishes per-call bucket pricing with overage rates. Confirm current tiers on their pricing page. — https://smith.ai/pricing
- Smith.ai's hybrid model: AI agent handles first-pass, human agent escalated on complex cases. — https://smith.ai/
See if Voipy's a fit. 14 days free, cancel any time.
See Voipy pricing →