Voipy

The AI receptionist auto repair shops hire when the service writer is underneath a car.

Your service writer is doing an alignment check with a customer in the bay when the phone rings. Answering means walking away; not answering means losing the next appointment. Voipy picks up, books the service slot, and SMS-confirms.

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What it solves for auto repair shops

Service writer is on the floor; the phone sits unattended half the day.
Every caller wants an estimate — and every estimate is 10 minutes of back-and-forth.
Walk-in rush sends calls to voicemail; those customers call the next shop over.
Towing/dispatch calls arrive at 2am and get missed.

How it handles your call patterns

Caller intentVoipy handling
Estimate inquiryCaptures year/make/model/issue; quotes estimate range from your service pricing book; offers diagnostic-appointment slot.
Appointment bookingBooks into your shop management system; SMS confirm with drop-off time.
Tow-in at nightFlags as overnight-tow; captures vehicle details + customer contact; escalates to on-call number.
Parts-pickup statusAnswers 'is my car ready?' against your shop management ticket status.
Fleet / commercialRoutes fleet accounts to your fleet-manager's line directly.

Works with your stack

Mitchell 1 ShopKey ALLDATA Tekmetric Shopmonkey Google Calendar Zapier

Why it pays for itself

FAQ for auto repair shops

Will it integrate with Mitchell 1 or Tekmetric?

Yes — Pro and Enterprise plans push appointments directly into your shop management system. Solo uses a calendar sync you'll import from your SMS overnight.

How does the estimate quoting work?

You upload your service price book (oil change $60-80, brake job $350-500, etc.); the AI reads from it and gives ranges, never firm quotes, and always ends with 'we'll confirm after diagnostic.'

What about warranty questions from parts customers?

Configurable — the AI either deflects to your parts desk extension or collects the warranty claim info and emails it to your parts manager.

Can it handle multi-location shops?

Enterprise supports multi-location routing; caller can pick their preferred store or is auto-routed by ZIP / closest location.

Ready to stop missing calls at your Auto Repair Shop?

14-day free trial. Card on file, not charged until day 15. Cancel any time.

See pricing → Try the demo first