The AI receptionist vet clinics hire to stop losing new patients.
When a first-time pet owner calls and nobody answers, they try the next clinic on Google. Voipy picks up on ring one, books the visit, and escalates genuine emergencies.
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What it solves for veterinary clinics
How it handles your call patterns
| Caller intent | Voipy handling |
|---|---|
| Appointment booking | Books wellness visits directly into your PMS; asks species + reason so the correct room is reserved. |
| Pet emergency | Triage questions (bleeding / collapse / toxin exposure); SMS + calls the on-call vet for critical cases. |
| Prescription refill | Looks up the patient; forwards the refill request to the tech inbox; confirms pickup window. |
| First-time caller | Captures species, breed, weight, reason for visit; pre-populates the chart. |
| After-hours | Refers to local 24/7 ER if non-critical; escalates if it meets critical criteria. |
Works with your stack
Why it pays for itself
- Never miss an urgent pet emergency call, even at 3am.
- Captures 30-50% more new-patient calls during surgery blocks.
- Integrates with most major vet PMS systems.
FAQ for veterinary clinics
How does it triage emergencies?
A structured questionnaire (bleeding, breathing, responsiveness, toxin exposure, trauma). Critical flags immediately page the on-call vet via SMS + phone; we do not let the AI hold a critical case.
Does it handle grooming and boarding calls?
Yes — we categorize boarding and grooming separately from medical, and you can set different routing rules (e.g. boarding always goes to the kennel-tech line).
Can it recognize regular clients?
Yes — for the clinics using a supported PMS we look up the caller number and load the patient + owner record so the call is context-aware from hello.
What about Spanish-speaking clients?
Bilingual on all plans — English and Spanish. The AI detects language and switches automatically.
Ready to stop missing calls at your Veterinary Clinic?
14-day free trial. Card on file, not charged until day 15. Cancel any time.
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